How to reach us
For a card, account or bank question, start with Card & Bank support or the support options in the Nuri app. Public API and MCP tools read FAQs, not your account.
App, card & bank support
Declined payments, holds, refunds and chargebacks, limits, Apple Pay & Google Pay, and SEPA/ACH account guidance in the public FAQ.
Visit Card & Bank supportFor general product, partnership, and support questions you can write to our public support address.
[email protected]Investors & press
Read the Nuri investor briefing for the company thesis and investment context.
Investor briefingRegistered office & legal
Nuri is operated by Nurisoft Development OÜ, Veskiposti tn 2-1002, 10138 Tallinn, Estonia. Nuri® is a registered trademark of Nurisoft Development OÜ.
No response-time guarantee is published here. Do not send private keys, recovery secrets or full card details by email.