FAQ
Who builds Nuri?
The Nuri Brand is owned by Nuri Brand Assets GmbH, Germany and the Open Source Software Development is done by Nurisoft Development Oร Estonia. We are a team of three: Emin Mahrt (CEO), Emil and Lennard. You can find us on LinkedIn, GitHub, X and other places.
Is Nuri a Bank?
No. You own and manage your money without a bank. You hold the keys to your wallet, and for Bitcoin Nuri adds a second, co-signing key. Because Nuri is not a bank, there is no deposit insurance.
Can Nuri freeze or take my Bitcoin?
No. Your Bitcoin needs two keys to spend: yours and Nuri's. Nuri alone can never move it, and after about 77 days your key alone is enough, even if Nuri disappears. Bitcoin has no issuer, so nobody can freeze it. Stablecoins like USDC and EURC are issued by Circle, which can block them by law, for example for stolen funds. Your digital euros and dollars use one key, yours alone. How it works
What data does Nuri collect?
None. Nuri never asks for your name, ID, email or phone number. To us you are a pseudonym, like on Bitcoin. Card and IBAN are optional and verified by Wirex, not by Nuri. Read more
What if I lose my passkey?
Your passkey syncs with iCloud Keychain, Google Password Manager or 1Password, so a new phone restores it. If you lose it everywhere, you are locked out, and no one can recover it, not even Nuri. That is the freedom and responsibility of cash. Read more
Can I Buy Bitcoin in Nuri?
Yes. You can buy bitcoin, or swap bitcoin, directly into your wallet
Can I receive bank transfers?
Yes. Register for free with Wirex and get your own IBAN account: SEPA in 29 countries and ACH in USD in 48 countries. The money arrives in your own on-chain card account. Businesses and individuals can also open a euro IBAN with Monerium on business.nuri.com, available in 190+ countries.
Can I send bank transfers?
Yes. Send SEPA Instant and ACH transfers from your account, pay out to any VISA or Mastercard, or send money to Mobile Money. Learn more
In which countries can I get the VISA card and IBAN?
Nuri works worldwide as a web app on app.nuri.com and as an iOS and Android app. The VISA card from Wirex is available in 71 countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Australia, Hong Kong, Malaysia, New Zealand, Philippines, Taiwan, Thailand, Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Azerbaijan, Bahrain, El Salvador, Georgia, Ghana, Guernsey, Isle of Man, Japan, Jersey, Kazakhstan, Kenya, Macao, Moldova, Nigeria, Panama, South Africa, South Korea, Uganda, Ukraine, United Arab Emirates and Uzbekistan. IBAN accounts: SEPA in 29 countries, ACH in 48. Wirex country list
Who holds my card and IBAN money?
You do. Your card and IBAN money sits in your own on-chain account, controlled by your keys, and you can always withdraw it on-chain yourself. Wirex docs
Are there exchange fees?
Yes, Nuri charges 1-2%. The exact rate, including every fee, is shown in the app before you confirm the swap. We route through bitcoinvn, CoW Swap, FixedFloat, LI.FI, NEAR Intents and Satora, whose rates vary with market conditions, currency and volume.
Is it really free?
Yes. Registration, the wallet, the IBAN account and the VISA card are free, with no monthly fee. Like with every card, some services have fees: Nuri charges 1-2% on swaps, shown before you confirm, and card services such as ATM withdrawals or currency exchange can have fees.
Can I withdraw cash at an ATM?
Yes, with your VISA card from Wirex. ATM fees may apply. You can also add the card to Apple Pay and Google Pay. Learn more
Does Nuri support Lightning?
Yes. You can send and receive Bitcoin over Lightning for fast everyday payments.
Can someone phish my passkey?
No. A passkey cannot be typed in, copied or sent to anyone, and it only works on nuri.com, so a fake site cannot use it.
Is the Nuri hardware wallet (cold wallet) free?
You can DIY your own hardware wallet smart card security key, or get it free with at least 2,000 Euro swap volume: contact us in the in-app chat. Otherwise it costs $19.99.
How can I check what Nuri says?
Every fact on this website has a numbered public source: company registers, our open source code on GitHub, partner licences and independent reports. AI assistants can read the same list at nuri.com/references.json. See all sources